Software update issue
Not able to update software inmy phone. Error occured after download
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Not able to update software inmy phone. Error occured after download
Puchho Said:
"Software update issue: Not able to update software inmy phone. Error occured after download"
-------
Why the Error?: There is an issue connecting to Apple's servers. The installation files are corrupt, due to loss of connection to Apple's servers. So, use Ethernet, instead of WiFi.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.
Puchho Said:
"Software update issue: Not able to update software inmy phone. Error occured after download"
-------
Why the Error?: There is an issue connecting to Apple's servers. The installation files are corrupt, due to loss of connection to Apple's servers. So, use Ethernet, instead of WiFi.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.
Software update issue