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software update

Why can't I do a software update on my Iphone 7?


iPhone 5c, iOS 10

Posted on Oct 29, 2021 7:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2021 7:42 PM

You have told us nothing to help us diagnose the problem.


If you see an error when you update or restore your iPhone, iPad, or iPod, click here --> https://support.apple.com/HT201210


If your iPhone, iPad or iPod touch won’t update - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons", with more detail in this link. --> https://support.apple.com/HT201435


2 replies
Question marked as Top-ranking reply

Oct 29, 2021 7:42 PM in response to suyde

You have told us nothing to help us diagnose the problem.


If you see an error when you update or restore your iPhone, iPad, or iPod, click here --> https://support.apple.com/HT201210


If your iPhone, iPad or iPod touch won’t update - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons", with more detail in this link. --> https://support.apple.com/HT201435


Oct 29, 2021 7:56 PM in response to suyde

suyde Said:

"software update: Why can't I do a software update on my Iphone 7?"

-------


What's your Device?:

You mention iPhone 7 in you post, yet your device pertaining to this is apparently an iPhone 5c with iOS10.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

software update

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