I get no sound on my iPhone 11 Pro Max when called but all the sounds in settings are active

Despite all sounds on my telephone appearing to work OK, I get no ring tone for either my normal cell phone number OR for my WhatsApp calls. I can find nothing in settings tro alter this. I am running IOS 15

iPhone 11 Pro Max

Posted on Oct 28, 2021 6:36 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Oct 29, 2021 6:54 PM

Hi RTS48,


Thanks for connecting with us here in Apple Support Communities. We understand that your iPhone isn't ringing. The first thing you'll want to do is to check that the Ring/Silent switch isn't showing an orange color on the side of your device. Check out the link below.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Cheers.

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Question marked as ⚠️ Top-ranking reply

Oct 29, 2021 6:54 PM in response to RTS48

Hi RTS48,


Thanks for connecting with us here in Apple Support Communities. We understand that your iPhone isn't ringing. The first thing you'll want to do is to check that the Ring/Silent switch isn't showing an orange color on the side of your device. Check out the link below.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Cheers.

Reply

Oct 29, 2021 8:56 PM in response to Eric--F

I just feel an idiot for not checking the most obvious first. I have a phone case with a magnetic disc which precludes wireless charging. I take this off every night and I must inadvertently toggle the switch. I’m aware of the issue

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I get no sound on my iPhone 11 Pro Max when called but all the sounds in settings are active

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