software update

trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: "Software Update Failed An error occurred downloading iOS 14.8.1" Ive tried several times, overtime with the same result. What could be a problem?

Posted on Oct 28, 2021 3:32 PM

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Posted on Oct 28, 2021 3:39 PM

mirekpt Said:

"software update: trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: 'Software Update Failed An error occurred downloading iOS 14.8.1' Ive tried several times, overtime with the same result. What could be a problem?"

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Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

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Question marked as ⚠️ Top-ranking reply

Oct 28, 2021 3:39 PM in response to mirekpt

mirekpt Said:

"software update: trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: 'Software Update Failed An error occurred downloading iOS 14.8.1' Ive tried several times, overtime with the same result. What could be a problem?"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

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