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Level 1

4 points

Can’t shut off or do anything on phone

I have an iPhone XR . My son downloaded a game which has frozen up my whole phone. It’s stuck on the power off screen put nothing happens

Posted on Oct 25, 2021 6:16 PM

Top-ranking reply

Level 10

216,080 points

Posted on Oct 26, 2021 5:15 PM

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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