I have a couple of worn out keys and the butterfly hinge on the shift key is broken on my MacBook Pro i7 2.6GHz 15" (Mid 2018). Should I have them repaired under warranty before trading it in? Will that reduce the trade-in value if they would be replaced under warranty anyway?
MacBook Pro 15″, macOS 11.6
They must have been referring to this:
https://support.apple.com/keyboard-service-program-for-mac-notebooks
That will probably not cover the worn out keys so you best mention it at the same time.
If this is a 2018, what warranty are you referring to?
And yes, if they are not functional, your trade in value will be greatly reduced. The final determination will be made by the third party partner you are sending the device to.
I'm not sure about what warranty. I don't live near an apple store. While I was traveling in Utah I dropped into the Apple store there and told they would repair the keys under warranty but it would take a week and they would ship it to me when done. My biggest issue is that the black on the top of a few keys wears off and the light under shines through. I guess I'll have to go through the process of sending it in for repair before sending it in for trade.
Thanks
Yeah - that looks like it. The Apple rep at the store said that they would replace the entire keyboard. I'll question before sending it in about the worn out keys. Thanks again.
Repair keyboard keys under warranty before trading in?
