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My son forgot his iPhone passcode and has managed to disable his phone.
We have tried to unlock it through ITunes but he cannot remember his Apple ID or password. He also cannot remember his email password to retrieve/reset his Apple ID password.
How can I get his phone reenabled without any of the passwords?
Thank you.
iPhone 8
Nichola1139 wrote:
My son forgot his iPhone passcode and has managed to disable his phone.
We have tried to unlock it through ITunes but he cannot remember his Apple ID or password. He also cannot remember his email password to retrieve/reset his Apple ID password.
How can I get his phone reenabled without any of the passwords?
Thank you.
Start here https://iforgot.apple.com/password/verify/appleid
Nichola1139 wrote:
My son forgot his iPhone passcode and has managed to disable his phone.
We have tried to unlock it through ITunes but he cannot remember his Apple ID or password. He also cannot remember his email password to retrieve/reset his Apple ID password.
How can I get his phone reenabled without any of the passwords?
Thank you.
Start here https://iforgot.apple.com/password/verify/appleid
Nichola1139 Said:
"Disabled iphone: My son forgot his iPhone passcode and has managed to disable his phone. We have tried to unlock it through ITunes but he cannot remember his Apple ID or password. He also cannot remember[...]"
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Hold It Right There!:
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
If locked out...
Have any Proof of Purchase?
Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.
Apple Support Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Disabled iphone
