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rgerdtz Author

Level 1

4 points

iphone8 Plus

My iPhone 8plus is frozen after an update- unable to get into it with passcode - doesn't recognize my phone now. - prior to auto update Screen display support.apple.com/iphone/restore

iPhone, Windows 6

Posted on Oct 20, 2021 11:39 PM

Top-ranking reply

Ingo2711

Level 9

74,223 points

Posted on Oct 21, 2021 12:27 AM

You'll have to use recovery mode, check this article about how to do that:

If you can't update or restore your iPhone or iPod touch - Apple Support

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iphone8 Plus

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