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Can you clear my credit to zero so I can change my region please. My balance is $0.08

Can you clear my credit to zero so I can change my region please. My balance is $0.08. I tried adding credit card to make a purchase but credit card not accepted.

Posted on Oct 17, 2021 11:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2021 5:16 PM

Hi twiggy65,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with changing your country or region. We're happy to provide some information to get you in the right direction to assist.


You were viewing the correct article to help. Specifically the section that states: "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." You can find this information in the section "If you can't change your country or region" in the article you started this post from. If needed, again it's here: Change your Apple ID country or region


To get connected to Apple Support to help you can use the link in the article or get connected here: Contact Apple Support


You can also view a list of telephone numbers by region to reach out to here: Contact Apple for support and service


Best!

3 replies
Question marked as Top-ranking reply

Oct 18, 2021 5:16 PM in response to twiggy65

Hi twiggy65,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with changing your country or region. We're happy to provide some information to get you in the right direction to assist.


You were viewing the correct article to help. Specifically the section that states: "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." You can find this information in the section "If you can't change your country or region" in the article you started this post from. If needed, again it's here: Change your Apple ID country or region


To get connected to Apple Support to help you can use the link in the article or get connected here: Contact Apple Support


You can also view a list of telephone numbers by region to reach out to here: Contact Apple for support and service


Best!

Can you clear my credit to zero so I can change my region please. My balance is $0.08

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