please help 'We're having a problem with your payment.'

I have received a mail to tell me to update my payment information. due to daily limits, I have to change another card to pay for order. But On my order status page, I can’t find any button to update my payment information.

Posted on Oct 16, 2021 08:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 09:12 PM

"please help 'We're having a problem with your payment.': I have received a mail to tell me to update my payment information. due to daily limits, I have to change another card to pay for order. But On my order status page, I can’t find any button to update my payment information."

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That is a Scam:

Apple wouldn't send you such a message. So, this a scam message. Report it off to Apple at: reportphishing@apple.com


Modify your Credentials:

Being suspicious of privacy, consider modifying your credentials, ASAP, starting with a new password.

3 replies
Question marked as Top-ranking reply

Oct 16, 2021 09:12 PM in response to yunfan112

"please help 'We're having a problem with your payment.': I have received a mail to tell me to update my payment information. due to daily limits, I have to change another card to pay for order. But On my order status page, I can’t find any button to update my payment information."

-------


That is a Scam:

Apple wouldn't send you such a message. So, this a scam message. Report it off to Apple at: reportphishing@apple.com


Modify your Credentials:

Being suspicious of privacy, consider modifying your credentials, ASAP, starting with a new password.

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please help 'We're having a problem with your payment.'

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