Removing Activation Lock

I changed my apple id and password for my ipad. When entered into the fields it tells me I can't sign in with a yahoo email, but can get in the apple website with no problem. Its also giving me and old sign in which I do not recognize

C*****@a*****.com. Trying to retrieve old pictures.

iPad mini 6 Wi-Fi

Posted on Oct 10, 2021 4:00 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 4:23 AM

Activation Lock is intended as a theft deterrent, and is intentionally not easy to bypass.


Contact Apple Support: Contact Apple for help with Apple ID account security - Apple Support


They’ll generally want proof of ownership, such as an original purchase receipt showing the serial number.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Removing Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.