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How do I get an AirPods Pro case replacement?

Apple requires the serial number, but what if I neither have the case nor the original packaging? Since they are now out of battery, I cannot see the serial number on my iPhone.


And the serial numbers on the AirPods themselves are not accepted by Apple.

Posted on Oct 9, 2021 1:33 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2021 1:37 PM

Hello,

See if this helps:

Identify your AirPods - Apple Support

Then see:

Order replacements for Lost or Missing AirPods

Good luck.

1 reply

How do I get an AirPods Pro case replacement?

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