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my apple goes to password reset

When I turn on my Macbook pro it goes straight to password reset without giving me the opportunity to enter my password. What do I do to log on?


MacBook Pro 15″, macOS 10.13

Posted on Oct 7, 2021 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 7:19 AM

holly1367 wrote:

When I turn on my Macbook pro it goes straight to password reset without giving me the opportunity to enter my password. What do I do to log on?


Hmmm...


Try a SafeBoot https://support.apple.com/en-us/HT201262 to clear system caches files—see if it allows you to log in.


If no resolve—


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904



1 reply
Question marked as Top-ranking reply

Oct 7, 2021 7:19 AM in response to holly1367

holly1367 wrote:

When I turn on my Macbook pro it goes straight to password reset without giving me the opportunity to enter my password. What do I do to log on?


Hmmm...


Try a SafeBoot https://support.apple.com/en-us/HT201262 to clear system caches files—see if it allows you to log in.


If no resolve—


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive


Recovery: https://support.apple.com/en-us/HT204904



my apple goes to password reset

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