My HP Photosmart D110 printer won't scan or print since I upgraded to macOS High Sierra. Any suggestions?

Question

Level 1

4 points

My HP Photosmart D110 printer won't scan or print since I upgraded to macOS High Sierra. Any suggestions?

My HP Photosmart D110 printer stopped scanning and printing since I upgraded to macOS High Sierra. Since my Macbookpro is an older model, it will not upgrade to a higher OS. The printer is not being recognized by the network and shows up as offline. I have tried everything from resetting printer to deleting to reinstalling, to install updated HP printer drivers, rebooting my modem, resetting wifi on printer and nothing works. When I run the printer report it says "No problems found and that my wireless printer is setup," but yet it won't work.

I have had this printer for some years now and it has always worked. After reading many complaints about this same issue, what can be done to resolve this? Thanks

MacBook Pro 15″, macOS 10.13

Posted on Oct 6, 2021 9:02 PM

Reply

Answer 1

Top-ranking reply

Eau Rouge

Level 8

42,602 points

Oct 6, 2021 9:39 PM in response to srivera009

If you click on this link to the HP Support site for your printer you will see this,

Clicking on the Choose a different OS and selecting macOS will show you that the last official support was for macOS Sierra.

As High Sierra is not that much different from macOS Sierra have you tried installing the drivers for that and see if it

will print and scan.

I have an HP Photosmart C5200 which according to the HP support site was last supported in macOS !0.9 Mavericks

but I am still able to print and scan in macOS Mojave 10.14.6.

Have you tried Resetting The Printing System,

Reset the Mac printing system to solve a problem - Apple Support

You may have tried already but try again.

When you add the printer back in, click on Default printer and select your printer.

This should force the mac to search HP for relevant drivers.

The printer must be switched on for this to work.

Another thing to try is downloading this package of printer drivers, click on the link below,

https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US Clicking on the link http/:...... contained within click on the HP Software available link,

Scroll through the list to your printer and you will see that the package contains the drivers for printing and scanning

My HP Photosmart D110 printer won't scan or print since I upgraded to macOS High Sierra. Any suggestions?

Similar questions