You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Cannot Reset Security Questions We don’t have sufficient information to reset your security questions" I got this statetment when I try to reset my security questions, now I can't get into my Apple ID Account. How can I fix this?

"Cannot Reset Security Questions We don’t have sufficient information to reset your security questions" I got this statetment when I try to reset my security questions, now I can't get into my Apple ID Account. How can I fix this?

MacBook Pro 15″, macOS 10.12

Posted on Oct 6, 2021 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 3:09 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


1 reply
Question marked as Top-ranking reply

Oct 6, 2021 3:09 AM in response to nk_fafa

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169


"Cannot Reset Security Questions We don’t have sufficient information to reset your security questions" I got this statetment when I try to reset my security questions, now I can't get into my Apple ID Account. How can I fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.