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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I keep getting this email:
Your iCloud storage is full. Because you’ve exceeded your storage plan, your photos, documents, contacts, mail, and device data are no longer backing up to iCloud. iCloud Drive and iCloud-enabled apps are not updating across your devices.
I checked my phone, and my current icloud storage is 14.9 GB of 50 GB Used.
Thanks for your help,
Mary
iPhone 11, iOS 14
Hello,
It's from: noreply@email.apple.com
I'm assuming that it's legit, but maybe not?
Thanks for your help,
Mary
Hello,
It's from: noreply@email.apple.com
I'm assuming that it's legit, but maybe not?
Thanks for your help,
Mary
Hi Mary,
Thanks for having a look.
That appears to be good.
It seems you might be receiving this message in error then.
Try contacting Apple Support for assistance with your account:
Thanks for using the Apple Support Communities.
Hi Mary,
It seems you're finding a message regarding your iCloud storage and we can help.
Who does the email seem to be from?
Check to make sure the email is legitimately from Apple:
Recognize and avoid phishing messages, phony support calls, and other scams
If you tell us what address it's coming from we can start there.
You can take these steps to manage your iCloud storage if necessary:
Let us know more about what you find and we can help.
why am I getting message that icloud storage is full when it's not?
