You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

New update

Hello.

The new update downloaded but did not install and there is no install prompt. How to solve this issue?

thanks

iPhone 8

Posted on Oct 3, 2021 9:14 PM

Top-ranking reply

Level 10

195,789 points

Posted on Oct 3, 2021 9:38 PM

HNHYG Said:

"New update Hello. The new update downloaded but did not install and there is no install prompt. How to solve this issue? thanks"

-------

Why the Issue?:

There is an error connecting to Apple's servers.

To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

View in context

Similar questions