You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t turn on WiFi on my phone and I don’t know why

When I go to settings and click on WiFi I can’t turn the switch to on at all

Posted on Oct 1, 2021 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2021 8:45 PM

JhonnyOnePiece Said:

"I can’t turn on WiFi on my phone and I don’t know why: When I go to settings and click on WiFi I can’t turn the switch to on at all"

-------


Troubleshooting iPhone WiFi:


Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


Other Thoughts:

A. Clear Temporary Internet Files:

If Safari is slow, try clearing out your Temporary Internet FilesHistoryCache, and CookiesGo Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]
1 reply
Question marked as Top-ranking reply

Oct 1, 2021 8:45 PM in response to JhonnyOnePiece

JhonnyOnePiece Said:

"I can’t turn on WiFi on my phone and I don’t know why: When I go to settings and click on WiFi I can’t turn the switch to on at all"

-------


Troubleshooting iPhone WiFi:


Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


Other Thoughts:

A. Clear Temporary Internet Files:

If Safari is slow, try clearing out your Temporary Internet FilesHistoryCache, and CookiesGo Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

I can’t turn on WiFi on my phone and I don’t know why

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.