Unable to sign in to the app store with my apple id
In my MacBook pro I m unable to sign in to the app store with my apple id
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In my MacBook pro I m unable to sign in to the app store with my apple id
Hello ~ It would be best if you started your own thread as you are addressing someone who themselves is asking a separate question so that you both can have your concerns addressed . You are also posting to yourself…
~Katana-San~
Katana-San I am trying to to use the App Clean My Mac and when I try to pay for it it sends me to the App Store and won't let me use my current user I.D., password, and email address. How do i get this to work. I don't want to change my user I.D., password, or email address!
Okay, first it said that my credit card info was out of date. So, I updated that info. Then it would not accept my User Name, Password, and email address. So, I updated all three and it still wouldn't accept my email address (I have used this address for several years). All I want to do is clean my mac! Finally, I was able to make a virtual phone appointment for Monday, Oct 4th with the Apple Support Team. Hopefully, they can help me. Maybe I should just give up and switch to a Dell Computer.
Hello again ~ I am sorry you are having this problem and believe me when I say I understand your frustration :) I will keep looking and perhaps we’ll get it resolved by the time the appointment rolls around but I think getting the appointment was a good idea on your part. Don’t give up on that wonderful device and hang in there…will you post back after the appointment and let me know how it goes if I or if you get lucky…and someone much smarter than I figures out your issue?
~Katana-San~
Hello ~ What exactly is happening when you try …any messages or error? In the meantime take a look here:
If you can't connect to the App Store, iTunes Store, or other ...
~Katana-San~
I am trying to use Clean My Mac and I am being denied access to this app. In the payment section of this app, I have updated all the information needed. It still denies me. WHY! WHY1
How many times do you want me to tell you??
Hello again ~ Okay…so are you getting a specific message and if so exactly what does it say? Is this app available in the App Store?
~Katana-San~
Katana San -- Yes, I will get back to you after the phone call. By the way, where are you from? Thank you for all your support and concerns. Bob
Unable to sign in to the app store with my apple id