You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi. Unfortunately I had a new iPad stolen from my doorstep/courier.
it is a cellular/Wi-Fi model and I am having a hard time obtaining a replacement from the retailer purchased from.
is there any way the iPad can be tracked by serial/IMEI number. Obviously findmyipad was not activated as it was delivered in a sealed box.
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
Hello ~ You need to contact your local law enforcement and file a report…it gives your claim credibility. Also contact your neighbors if any perhaps they saw the incident. Get in touch with the carrier and file a claim. If you paid with a credit card …contact them for assistance. Get the retailer involved as well. We have a security camera system in place that helps as well…so consider that in the future. Good luck.
~Katana-San~
Hello ~ You need to contact your local law enforcement and file a report…it gives your claim credibility. Also contact your neighbors if any perhaps they saw the incident. Get in touch with the carrier and file a claim. If you paid with a credit card …contact them for assistance. Get the retailer involved as well. We have a security camera system in place that helps as well…so consider that in the future. Good luck.
~Katana-San~
No. The wireless carriers geenerally only track units through the IMEI as part of the search for a missing person, and it's not possible to track an iPad through the serial number at all.
(205520)
Hello again Terrybee7 ~ I am so sorry you are having this problem…could you post back and keep us updated on your situation? Make sure to contact law enforcement. Good luck :)
~Katana-San~
My new iPad has been stolen from my doorstep
