How do I cancel my previous iCloud subscription now that I am part of a family plan? I am still being charged for something that is moot.
iPad, iOS 10
If you still have problems:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
If you still have problems:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Limnos, I have already tried that. The only option it is giving me for managing subscriptions is the Family Share. I have submitted a request for a refund for two months of the 50 GB subscription, the time that I have been on the Family Share program.
Understand your frustration.
Just a quick check; are you POSITIVE that you are actively “on” the family storage sharing plan?
Just want to rule-out that something “mis-fired” during the family setup/invite/accept process.
Settings -> AppleID[Name] -> Family Sharing -> iCloud+ … should show “Shared by [family organizer]” and when clicking should show you as a Family member along w/ your share of the storage usage.
Well that’s about as “solid” as it gets.
Wish I had more suggestions or personal experience to lend …
… but my own storage subscription auto-stopped when I was assimilated-into a 2TB AppleOne family plan. 😟
Yes. I am sure. When I go to iCloud>Manage Storage>Family Usage it shows what we are using as individuals and I see myself and my usage listed.
Thank you for your time!
How do I cancel my previous iCloud subscription now that I am part of a family plan? I am still being charged for something that is moot.
