You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

letong160 Author

Level 1

4 points

Excuse me, is this an email from a scammer? Is it a phishing?

I got an email after I purchase a new iPhone. It says "We need to verify your order information", requiring me to provide a digital copy of my credit card or bank statement. Does Apple require customers to provide that information? It has my order Number above, I don't understand it is true or phishing? I didn't see any condition similar to mine while I research in Google.

Hopefully the quick response, thanks!

[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 28, 2021 5:19 AM

Top-ranking reply

ProustGiulio

Level 10

208,488 points

Posted on Sep 28, 2021 8:18 AM

Ignore it, and NEVER give any personal info to anyone.

Rest assured that Apple will never ask you to send a copy of your credit card or bank statement.

See this support article:--> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Regards

Giulio

View in context

Excuse me, is this an email from a scammer? Is it a phishing?

Similar questions