You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID Not Working After 15 iOS Update on iPhone 12

Hi, I’m getting a FACE ID is not available or not recognized when I try to use it on any app or to unlock my phone, yet in the settings I can set up my Face ID recognition.


It stopped working all of the sudden, I haven’t dropped my phone or anything. The issue started happening two days ago, but I had updated to iOS 15 about a week ago, so I cannot bear to think it’s related.


Any advise?


iPhone 12 Pro Max

Posted on Sep 28, 2021 4:43 AM

Reply
2 replies

Face ID Not Working After 15 iOS Update on iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.