You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Download and install option is not working in my iPad Air during update

Download and install update not working as in this photo in iPad Air 3

iPad Air 3, 14

Posted on Sep 25, 2021 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2021 9:12 PM

Hey there! In order to download Apple updates, you will need to connect your iPad to Wi-Fi. This is to prevent unforeseen data charges as the updates are pretty big


Go to Settings > Wi-Fi, then turn on Wi-Fi.


And then go back to the update option and you should be able to update your iPadOS. I would also recommend turning on the "Automatic updates" option as this ensures that your iPad gets the latest security and feature updates from Apple

1 reply
Question marked as Top-ranking reply

Sep 25, 2021 9:12 PM in response to DoctorGDDattan

Hey there! In order to download Apple updates, you will need to connect your iPad to Wi-Fi. This is to prevent unforeseen data charges as the updates are pretty big


Go to Settings > Wi-Fi, then turn on Wi-Fi.


And then go back to the update option and you should be able to update your iPadOS. I would also recommend turning on the "Automatic updates" option as this ensures that your iPad gets the latest security and feature updates from Apple

Download and install option is not working in my iPad Air during update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.