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My phone won't turn on. What's wrong with it?

I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.

iPhone 11

Posted on Sep 25, 2021 3:37 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2021 3:43 PM

emae265 wrote:

I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.



Connect to you mac—Keep holding the buttons until you see the recovery mode screen.


If your iPhone won't turn on or is frozen

https://support.apple.com/en-us/HT201412#startup

1 reply
Question marked as Top-ranking reply

Sep 25, 2021 3:43 PM in response to emae265

emae265 wrote:

I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.



Connect to you mac—Keep holding the buttons until you see the recovery mode screen.


If your iPhone won't turn on or is frozen

https://support.apple.com/en-us/HT201412#startup

My phone won't turn on. What's wrong with it?

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