You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled phone will not allow me access

I have a brand new phone that has never been setup nor activated. I set a passcode to get into the phone but forgot it. Now the phone is disabled and its telling me to connect to iTunes. How do I access the phone to reset my passcode?

Posted on Sep 24, 2021 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 8:34 AM

The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

1 reply

Disabled phone will not allow me access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.