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Apple Watch

I’m having problems trying to add the new portraits watch face. I click on choose photos and I get the screen but I can’t add photos at all. Please help thanks.

Posted on Sep 23, 2021 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 10:07 AM

Hi there JOSEYKEILA,


Thanks for taking the time to post in the Apple Support Communities. It sounds like you're unable to use Portrait mode photos for your Apple Watch face. Let's see how we can help. Do you have photos taken in Portrait mode saved on your iPhone? If so, restart your iPhone and Apple Watch then try to add the face again.


Restart your iPhone

How to restart your Apple Watch


Reply to this message if you need more help.


Take care.

3 replies
Question marked as Top-ranking reply

Sep 24, 2021 10:07 AM in response to JOSEYKEILA

Hi there JOSEYKEILA,


Thanks for taking the time to post in the Apple Support Communities. It sounds like you're unable to use Portrait mode photos for your Apple Watch face. Let's see how we can help. Do you have photos taken in Portrait mode saved on your iPhone? If so, restart your iPhone and Apple Watch then try to add the face again.


Restart your iPhone

How to restart your Apple Watch


Reply to this message if you need more help.


Take care.

Apple Watch

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