Macbook Pro won't charge

My brand new Macbook Pro Model A2338 won't charge. Any ideas?

Posted on Sep 20, 2021 09:33 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2021 09:41 AM

Ulysses Jones wrote:

My brand new Macbook Pro Model A2338 won't charge. Any ideas?


Apple MacBook Pro 13-Inch "M1" 8-Core 3.2 (2020) Specs


You can try— Shut down, close the lid 30 secs+ , reboot as normal.

If no resolve try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.



If battery charging is paused or on hold on your Mac

https://support.apple.com/en-us/HT212049


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652


5 replies
Question marked as Top-ranking reply

Sep 20, 2021 09:41 AM in response to Ulysses Jones

Ulysses Jones wrote:

My brand new Macbook Pro Model A2338 won't charge. Any ideas?


Apple MacBook Pro 13-Inch "M1" 8-Core 3.2 (2020) Specs


You can try— Shut down, close the lid 30 secs+ , reboot as normal.

If no resolve try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.



If battery charging is paused or on hold on your Mac

https://support.apple.com/en-us/HT212049


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652


Sep 20, 2021 09:43 AM in response to Ulysses Jones

If you purchased this new MacBook Pro directly from Apple within the last 14 days, I suggest that you return it for either a full refund or replacement. If past then, you can try reviewing these support articles to see if they can help:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro won't charge

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