Black screen fully open

My screen is black

if fully opened but on half way open

MacBook Pro

Posted on Sep 17, 2021 12:10 AM

Reply
2 replies

Sep 17, 2021 6:55 AM in response to joanie136

joanie136 wrote:

My screen is black
if fully opened but on half way open


See if you qualify: Service Program

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Oct 9, 2021 2:01 AM in response to joanie136

I have the same issue.


If I open my Mac fully, the screen goes black, but if I open it halfway, it works.


I am trying to update my Mac software to see if it would fix the issue, but the software download keeps giving me errors after downloading for hours.


The service centre I called here in Lagos, Nigeria, says there is no free diagnostics if I am out of warranty! and they are already talking about changing the screen - a service that would cost over $600 according to them, which I cannot currently afford.


Is there any easier way around this for me?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen fully open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.