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I have paid for Muslim pro apps but the apps is not activate. Please help

I have paid for Muslim pro apps but the apps is not activate. Please help

Windows, Windows 10

Posted on Sep 13, 2021 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2021 11:58 AM

Hello tim7788.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues with accessing apps that you've paid for. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can. We also notice that you're coming from the following resource below:


If you see 'apple.com/bill' on your billing statement - Apple Support


To confirm, if you review your purchase history, do this specific pro apps appear? If so, you can try to restart your device to see if that helps with accessing those specific apps:


Restart your iPhone - Apple Support


If this step doesn't help, you might want to report and problem with your purchase by visiting the link below:


Request a refund for apps or content that you bought from Apple - Apple Support


We hope this information is useful. Cheers.

I have paid for Muslim pro apps but the apps is not activate. Please help
3 replies
Question marked as Top-ranking reply

Sep 14, 2021 11:58 AM in response to tim7788

Hello tim7788.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues with accessing apps that you've paid for. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can. We also notice that you're coming from the following resource below:


If you see 'apple.com/bill' on your billing statement - Apple Support


To confirm, if you review your purchase history, do this specific pro apps appear? If so, you can try to restart your device to see if that helps with accessing those specific apps:


Restart your iPhone - Apple Support


If this step doesn't help, you might want to report and problem with your purchase by visiting the link below:


Request a refund for apps or content that you bought from Apple - Apple Support


We hope this information is useful. Cheers.

I have paid for Muslim pro apps but the apps is not activate. Please help

I have paid for Muslim pro apps but the apps is not activate. Please help

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