You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kmro Author

Level 1

4 points

I cannot cancel my subscriptions, I don’t see the subscription option

I want to change my payment informations but when trying to remove the current ones, it says that there is an active operation . Would you help me out ?

iPhone 5s, iOS 12

Posted on Sep 11, 2021 2:18 PM

Top-ranking reply

Lawrence Finch

Level 10

212,528 points

Posted on Sep 11, 2021 2:20 PM

You must add a new payment method, make it primary, then you can remove current payment methods.

View in context

I cannot cancel my subscriptions, I don’t see the subscription option

Similar questions