Family subscription

My sister started an Apple Music family subscription. I connected. But I go to Apple Music and I can't use the app

iPhone 12 Pro, iOS 14

Posted on Sep 7, 2021 02:20 PM

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Posted on Sep 7, 2021 02:47 PM

Did you and your sister follow ALL the steps in:

Set up Family Sharing - Apple Support

Get an Apple Music family subscription - Apple Support

If so, you might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

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Top-ranking reply

Level 10

120,167 points

Sep 7, 2021 02:47 PM in response to AnastasiyaKaptsiuh

Did you and your sister follow ALL the steps in:

Set up Family Sharing - Apple Support

Get an Apple Music family subscription - Apple Support

If so, you might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

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