You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just purchased more storage and the phone still shows me that my storage is full.please review

why is my phone showing me that my storage is full even though I just bought more storage??? Thank

iPhone 7 Plus

Posted on Sep 3, 2021 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 11:31 PM

dulau Said:

"I just purchased more storage and the phone still shows me that my storage is full.please review: why is my phone showing me that my storage is full even though I just bought more storage??? Thank"

-------


Look into Clearing Space:

There is not be enough internal storage to keep all of this info. Internal Storage cannot be upgraded. It is what it is. Note that purchasing iCloud storage plays no role in increasing Internal Storage. So, you need to clear Internal Storage; do so though use of the following:


What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

1 reply
Question marked as Top-ranking reply

Sep 3, 2021 11:31 PM in response to dulau

dulau Said:

"I just purchased more storage and the phone still shows me that my storage is full.please review: why is my phone showing me that my storage is full even though I just bought more storage??? Thank"

-------


Look into Clearing Space:

There is not be enough internal storage to keep all of this info. Internal Storage cannot be upgraded. It is what it is. Note that purchasing iCloud storage plays no role in increasing Internal Storage. So, you need to clear Internal Storage; do so though use of the following:


What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

I just purchased more storage and the phone still shows me that my storage is full.please review

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.