Wallet & Apple pay not showing in watch App

Question

Wallet & Apple pay not showing in watch App

Wallet & Apple pay not showing in watch App. I'm running the latest software on both Iphone 8 - 14.7.1 and apple watch series 6 - 7.6.1.

I've been using apple pay on my watch for ages with no issues, today I''ve removed a card from my phone and replaced with a new card. Need to do the same for my watch but the App is just not showing. I've tried rebooting both devices. I can still see the wallet app on my actual watch but can't access the settings in the watch app to update my card. Very frustrating, please help.

Apple Watch Series 6, watchOS 7

Posted on Sep 3, 2021 6:58 AM

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Answer 1

Sep 4, 2021 10:07 AM in response to SnickZ.

No this doesn’t help. As I’ve tried to explain in my previous post, there is no wallet option with the watch app on my phone. It was previously there but now isn’t. All of the help I’ve found online and your reply all say the same thing, i.e go to the watch app and open / click on wallet. But, wallet is not there. . .

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Answer 2

SnickZ.

Community Specialist

Sep 4, 2021 7:00 AM in response to LizardKingMajor

Hi LizardKingMajor,

We see you're having trouble accessing your Wallet app from your watch. You should be able to update your card by going to the Watch app on your phone and selecting Wallet. You should be able to update your cards from there. You can learn more here: Set up Apple Pay

We hope this helps.

Take care.

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Answer 3

jdo_apple

Community Specialist

Sep 4, 2021 11:04 AM in response to LizardKingMajor

LizardKingMajor,

Thanks for clarifying. Have you checked to see if you had any restrictions enabled on your iPhone? You can learn how to check that here: Use parental controls on your child's iPhone, iPad, and iPod touch

If the issue persists you can reach out for additional assistance here: Get Support

Take care.

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Wallet & Apple pay not showing in watch App

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