Screen repair

ive cracked the screen on my iPhone 12 Pro Max by accident I dropped it it’s 2 months old am I covered with Apple warranty for this? Thank you

iPhone 12 Pro Max, iOS 14

Posted on Aug 30, 2021 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 01:08 PM

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement

- Includes pricing (note, third party Apple Approved Service Providers may set their own prices).


1 reply
Question marked as Top-ranking reply

Aug 30, 2021 01:08 PM in response to Hugopoos1991

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement

- Includes pricing (note, third party Apple Approved Service Providers may set their own prices).


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.