You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad is not starting up but instead has an image of the cable to be attached to the computer

I updated my ipad but now I cant get on. There is only the power cable pointing to the laptop that is been shown on the screen

iPad, iPadOS 14

Posted on Aug 28, 2021 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2021 12:57 PM

Your iPad needs to have iOS reloaded

You should see a website address on the screen, if you go to the site it has directions to follow.

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

1 reply

my ipad is not starting up but instead has an image of the cable to be attached to the computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.