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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Today, I was transferring photos from my very old iPad (16 prong), which I haven’t used in a very long time. Inexplicably, the iPad went blank then came back on with the apple symbol. When the symbol cleared “Activation Required” came up. I cannot remember what information I put in or my old Apple account information. It will not open using my current account. I’ve looked everywhere for my old information and cannot find it. What can I do?
iPad, iOS 9
See if this link helps you remember...
https://iforgot.apple.com/password/verify/appleid
Without that information it is unlikely that you will be able to get into that iPad. It is a matter of security. Apple will help only if you can provide the original receipt clearly showing the serial number.
See if this link helps you remember...
https://iforgot.apple.com/password/verify/appleid
Without that information it is unlikely that you will be able to get into that iPad. It is a matter of security. Apple will help only if you can provide the original receipt clearly showing the serial number.
Activation Lock on my old iPad
