Why purchase could not be completed?
I have been given time by apple support for 48 hours and did not get results. I just asked about why my purchase was not completed?
iPhone 12 Pro Max, iOS 14
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You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
If you have already contacted Apple Support then there's nothing we can do and you need to wait the 48 hours and contact them then. Remember, the people responding here are users like you, not official Apple Support.