You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Spam mail or real?

i received an email saying my account was breached and someone attempted to order an iphone XR.

Posted on Aug 11, 2021 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2021 7:56 AM

If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.


In this case: Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


I am going to bet it's phishing.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 11, 2021 7:56 AM in response to klint288

If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.


In this case: Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


I am going to bet it's phishing.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Spam mail or real?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.