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Apple billing

This has been making me rather angry for a while now I can’t download or update any of my apps every time I try to I am met with a loop of pop ups that say review billing information no matter how much I put in my password and go to the billing page it just never stops it won’t let me edit the billing address and it’s quite annoying all my apps are out of date and I can’t use any of them I’ve also apparently made to many Apple ID on this iPhone but no one i know has an apple device I can make a new one on apple please fix this because it’s a major problem

iPhone 11 Pro Max, iOS 14

Posted on Aug 9, 2021 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2021 5:34 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


Many people have complained about this loop on the forums and I suggest you send feedback to Apple about the issue to make sure they know about it. Click on this link for Apple products feedback links --> http://www.apple.com/feedback/





2 replies
Question marked as Top-ranking reply

Aug 9, 2021 5:34 AM in response to Ethan1129

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


Many people have complained about this loop on the forums and I suggest you send feedback to Apple about the issue to make sure they know about it. Click on this link for Apple products feedback links --> http://www.apple.com/feedback/





Apple billing

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