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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I think I might’ve brought my Apple Watch 2 years ago but not sure. For the past year and a half my watch just turns off randomly abour 3 times a day. I haven’t had time to contact about it and just thought it was normal but it keeps happening. I want to know what the next steps are with this as I’m not very impressed as they are meant to be high quality . It is a series 3
Apple Watch
That is not normal behavior. Most Apple devices come with a limited warranty and up to 90 days of complimentary support. Unless you bought additional coverage such as AppleCare or ApplkCare+, I'm sure it is out of warranty. For repair & service:
watch Repair - Official Apple Support
watch Service Pricing - Apple Support
The first (and simplest) thing to try yourself if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
That is not normal behavior. Most Apple devices come with a limited warranty and up to 90 days of complimentary support. Unless you bought additional coverage such as AppleCare or ApplkCare+, I'm sure it is out of warranty. For repair & service:
watch Repair - Official Apple Support
watch Service Pricing - Apple Support
The first (and simplest) thing to try yourself if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
The quickest way to get your issue resolved would be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible try online Apple Support. Either way:
Genius Bar Reservation and Apple Support Options - Apple
I'm just the messenger. I don't work for Apple and I am just a user like yourself. Here is what it is worth (if you don't want to sell it yourself):
I have done all these things and still does this! Surely I can get something back. Not very impressed, they aren’t cheap and for it to be faulty isn’t acceptable at all
I thought I was contacting Apple, how to I speak with them?
Warranty of Apple Watch
