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my internal speakers aren't an option

anyone know how to fix this.


MacBook Air 13″, macOS 10.14

Posted on Aug 3, 2021 12:19 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2021 12:33 PM

matson1 Said:

"my internal speakers aren't an option: anyone know how to fix this."

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Are these Speakers Not Seen?


To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Audio
  6. Confirm if a speakers are even seen
3 replies

Aug 3, 2021 12:44 PM in response to matson1

matson1 Said:

"my internal speakers aren't an option: if theyre not then what"

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Reinstall or Get Serviced:

If they are not seen, then start with a reinstall. If that is of no success, then you'd need to get this serviced.


A. Reinstalling the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)


B. Getting this Serviced:

Contact Apple:

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area.

Or...

Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

my internal speakers aren't an option

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