You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I think my AirPods was stolen I tried to look in the find my iPhone app but they aren’t there

What should I do to further help find


Posted on Jul 31, 2021 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2021 10:17 AM

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


Airpods won't show in Find My if they were not set up in Find My first.


The support article also tells you how you can order a replacement.


Read about "last location" in the article.

2 replies
Question marked as Top-ranking reply

Jul 31, 2021 10:17 AM in response to Anthony1030

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


Airpods won't show in Find My if they were not set up in Find My first.


The support article also tells you how you can order a replacement.


Read about "last location" in the article.

I think my AirPods was stolen I tried to look in the find my iPhone app but they aren’t there

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.