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my phone gets hot

The back of my phone gets hot when I charge it and when I watch videos.


iPhone 11

Posted on Jul 24, 2021 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2021 1:51 PM

Your iPhone 12 will get warm as it charges. It may even get hot at times depending on ambient conditions and the level of charge applied. All this is normal. If your iPhone gets too hot to operate then it will shut down as a safety precaution. If it has not shut down then it is not overheating and operating / charging normally.

If your iPhone gets too hot to touch then you can have it examined at the Apple Store or at an Authorized Service Center.


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 24, 2021 1:51 PM in response to ella0620

Your iPhone 12 will get warm as it charges. It may even get hot at times depending on ambient conditions and the level of charge applied. All this is normal. If your iPhone gets too hot to operate then it will shut down as a safety precaution. If it has not shut down then it is not overheating and operating / charging normally.

If your iPhone gets too hot to touch then you can have it examined at the Apple Store or at an Authorized Service Center.


Axel F.

my phone gets hot

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