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Level 1

4 points

My account has been disabled in the AppStore and I have no idea how to fix it

How can I fix my account being disabled in the AppStore

iPhone 11, iOS 14

Posted on Jul 21, 2021 8:35 PM

Top-ranking reply

Level 10

418,825 points

Posted on Jul 22, 2021 7:41 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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