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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
For some reason, my phone has decided to think I don’t have an Apple battery in it and has began powering down out of nowhere throughout the day. Anyway to stop this/fix it?
iPhone XR, iOS 14
Hello Jacksonburke99,
We understand that your iPhone is reporting that the battery is not genuine. Has it recently been repaired or replaced?
Details about this alert can be found here: About genuine iPhone batteries
We look forward to hearing back from you!
Hello Jacksonburke99,
We understand that your iPhone is reporting that the battery is not genuine. Has it recently been repaired or replaced?
Details about this alert can be found here: About genuine iPhone batteries
We look forward to hearing back from you!
My phone doesn’t recognize my battery and keeps shutting itself off
