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apple id

I updated my iPhone to iOS 14.6 and after it installed, its brought another APPLE ID which I didnt use to setup the phone. Why could that be? Because now Im locked out

iPhone X, iOS 14

Posted on Jul 6, 2021 7:27 AM

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Posted on Jul 6, 2021 7:29 AM

If you are not the first owner of the phone it is activation locked to a previous owner’s Apple ID. The only way to resolve it is to contact that previous owner. This is what they should have done before parting with it→What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support, and they can still do it remotely.

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Question marked as Top-ranking reply

Jul 6, 2021 7:29 AM in response to JellyBeanMJ

If you are not the first owner of the phone it is activation locked to a previous owner’s Apple ID. The only way to resolve it is to contact that previous owner. This is what they should have done before parting with it→What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support, and they can still do it remotely.

apple id

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