Activation lock

I can't seem to be able to remove the activation lock on my iPhone 12

iPhone 12

Posted on Jul 5, 2021 10:37 AM

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Question marked as Top-ranking reply

Posted on Jul 5, 2021 11:38 AM

You would need to enter the Apple ID & password for the account the phone is connected with.

If you purchased the device from someone else then ask them to remove the phone from their account.

If you cannot contact the seller or return the device then you have no further options as Apple will not assist unless you are the original buyer & have proof of purchase.

1 reply
Question marked as Top-ranking reply

Jul 5, 2021 11:38 AM in response to Cloudypoint713htown

You would need to enter the Apple ID & password for the account the phone is connected with.

If you purchased the device from someone else then ask them to remove the phone from their account.

If you cannot contact the seller or return the device then you have no further options as Apple will not assist unless you are the original buyer & have proof of purchase.

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Activation lock

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