Screen goes black when I receive a call

I’m recently been having an issue whereby my screen goes black once I answer a call. I then have to press the home button to screen the screen again in order to put it on speaker. Sometimes I have to press it twice.

iPhone 7, iOS 13

Posted on Jul 4, 2021 04:30 AM

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Posted on Jul 5, 2021 06:57 PM

I tried that, it didn't work. It's still doing the same thing. Each time I answer the phone, it goes black and I have to press the home button to see the screen. Sometimes, if I touch the screen, it goes black again and goes to the home page. Then I have to tap on the bar on the top of the screen to get back to my call to then put it on speaker.

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Question marked as Top-ranking reply

Jul 5, 2021 06:57 PM in response to SravanKrA

I tried that, it didn't work. It's still doing the same thing. Each time I answer the phone, it goes black and I have to press the home button to see the screen. Sometimes, if I touch the screen, it goes black again and goes to the home page. Then I have to tap on the bar on the top of the screen to get back to my call to then put it on speaker.

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Screen goes black when I receive a call

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