IPad Air will not update

IPad Air



I have iOS 12 version I need to update to at least 13 version it’s not in my updates


and if I try it sends me here. Where and how can I get my update?


iPad Air, iOS 12

Posted on Jul 2, 2021 07:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2021 08:03 AM

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few days go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

1 reply
Question marked as Top-ranking reply

Jul 2, 2021 08:03 AM in response to ilovemark

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few days go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPad Air will not update

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